GOVERNOR RECOGNIZES SERVICE EXCELLENCE IN SEVEN OHIO STATE PARKSZANESVILLE, OH -- Ohio Governor Bob Taft today recognized seven Ohio State Parks with Service Excellence Awards, the highest award given to a state park based on customer satisfaction. Among the state parks receiving an award were Mohican State Park in Ashland County, Stonelick State Park in Clermont County and the Muskingum River Parkway in southeast Ohio. "More than 58 million visitors enjoyed the natural beauty and quality facilities of the Ohio State Parks system last year," Governor Taft said during an annual conference of state park employees in Zanesville. "We are pleased to recognize the parks that customers said exceeded our already-high standards of service." Service Excellence Award winners are determined by visitors to Ohio's 74 state parks. Visitors are asked to rate particular park facilities on a scale of 1 to 5, with 5 being the highest possible score. To be eligible for the award, a park must receive at least 100 survey responses in a particular category such as cottages, golf course or beach. More than 12,000 survey cards were returned to Ohio State Parks last year as part of the Service Excellence Award program. Facilities and parks receiving the highest average scores were: * Quail Hollow State Park in Stark County for its picnic areas and variety of trails. The picnic areas received an overall score of 4.5 and the trails were rated 4.6. * Headlands Beach State Park in Lake County for its mile-long natural beach on Lake Erie. The beach was rated 4.3 by visitors. * Muskingum River Parkway in southeast Ohio for its boating facilities. Park lock and launch facilities were rated at 4.3 by visitors. * * Lake Hope State Park in Vinton County for its nature center. Visitors rated the educational facility at 4.6. * * Stonelick State Park in Clermont County for its campground and camping options programs. The campground received an average rating of 4.5 and the rental campsites received a 4.7. * * Mohican State Park in Ashland County for its cottages and resort lodge. Mohican's family cottages received an average rating of 4.5 and the lodge scored 4.3. * Hueston Woods State Park in Preble County for its 18-hole golf course. The course scored 4.4 with visitors. Ohio's award-winning state park system is home to eight resort lodges, more than 500 cottages, six golf courses and 57 family campgrounds with more than 9,000 campsites.
Source: ODNR
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